Privacy Policy
Effective Date: Sept 23rd 2026
At Chakruna, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of personal information:
• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely through third-party payment providers)
• Order history
• Any information you voluntarily provide when contacting us
We may also automatically collect certain technical information, including your IP address, browser type, device information, and website usage through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Provide customer support
• Communicate about your purchases
• Improve our website and services
• Send updates, newsletters, or promotional emails if you have opted in
• Comply with legal obligations
• Prevent fraud and maintain website security
3. Payment Information
Payments are processed securely by trusted third-party payment providers. We do not store your complete credit card or payment details on our servers.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences.
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary to:
• Process payments
• Deliver your orders
• Provide website hosting and technical services
• Comply with legal requirements
These service providers are required to protect your information and use it only for the services they provide.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.
8. Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Withdraw consent where applicable
• Request a copy of your data
• Object to certain processing activities
To exercise these rights, please contact us using our contact information found on the website.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children's Privacy
Our website is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: chakruna.essentialoils@gmail.com
Website: www.chakrunaethericaloils.com